At TYME, we are committed to producing great products. The TYME iron is comprised of the highest quality components which have been vigorously tested to ensure each iron will withstand the everyday stresses of use. As a result, we stand behind our high quality workmanship for each and every TYME Iron we ship. We do realize, however, that situations arise where a replacement or return may be needed and have crafted a quick and simple method to ensure your utmost satisfaction! Our warranty information is listed below:
One-Year Limited Warranty
All TYME products carry a one-year limited warranty against damage caused by faulty material and/or workmanship from date of purchase, in which TYME, at our discretion, will either repair or replace your returned product.
This warranty does not cover damages resulting from accident, day to day wear and tear including product build-up, scratched or damaged plates, misuse, abuse, attempts at repair, abuse of the electrical cord, neglect in safety, using improper voltage, or the use of unauthorized attachments.
The one-year warranty is effective from the purchase date on the original receipt and initiated by completing and returning the included warranty card (unless you purchased online at www.tymestyle.com) to TYME headquarters. Registration is only needed for those products purchased from authorized retail outlets other than tymestyle.com. Products purchased from tymestyle.com will carry an active registration from the date of delivery. We will honor a warranty claim for any product purchased from an authorized seller including tymestyle.com that has also been registered. Without prompt registration, a copy of the receipt with the original date of purchase must accompany the return.
To file a warranty claim, please submit a request here and include the following information:
- Sales Order Number
- Email Address Used for Purchase
- Details of the Warranty Claim, Including the Serial Number
If any of the above information is missing or incomplete, it may delay the processing of your warranty claim.
Please Note: If you purchase the TYME Iron from a third party seller, your warranty may be void