We offer direct access to our Customer Care Team via email at [email protected]. Most issues are solved quickly. If you have any questions or concerns, you can also submit a request here. We will respond as quickly as possible, but please allow up to 24 business hours for a response. Please note that these times may vary due to weekends and holidays.
Articles in this section
- Do you ship outside of the U.S.?
- Once my refund is processed, how long does it take to get to my account?
- How can I contact TYME?
- Where is my order?
- How can I schedule a StyleTYME video session?
- I am having trouble placing my order
- How do you ship your packages in the U.S.?
- Can I change or update my shipping address after placing an order?
- My PayPal account states the charge as "Pending." Has my order gone through?
- Can I cancel my order?